Frequently Asked Questions

Queries

Order Queries?

If your order is canceled it is most likely due to the product being banned in your location or your credit card was declined. We will refund you immediately the refund process can take anywhere from a few hours to 2-3 business days depending on your bank.

Customer Service?

All customer service requests will be answered the same day.

Credit Card Errors?

Your billing and shipping address need to match the address that is associated with your credit card address you have on file with your bank. We only accept Visa, American Express, Discover and Master Card.

Shipping

Do you ship worldwide? We do ship worldwide, though the regulation and implementation in respect to some of the products we sell often vary from country to country. We therefore advise you to make inquiries about the regulations that affect your region. For this reason, Marijuana Seed Shop can regrettably accept no responsibility for products intercepted or lost in transit if you place an order for a product to be sent to a country where it is illegal. How does Delivery Guarantee work? Our delivery guarantee means we do everything to get your order delivered. If your order got lost somehow (which actually never occure) we will resend the order in a differant steatlhy packaged maner. Since we both will have access to the track and trace of the package we can determ what happened. If it apears to be impossible to get your order delivered we will refund the money. Q: Are you a scam? Is this even for real? A: We have been able to maintain an excellent reputation by word of mouth advertising, and steady repeat clientele as a private, invite only website. We have decided to take a leap of faith and now let the general public in USA/Canada/Australia/UK order off of us. Q: Has anyone been arrested from ordering? A: We are proud to say no one has been arrested from ordering from us. However, there is always potential risk involved. We also do not ship any quantities larger than what is posted on your product page to help curb any potential problems, if this were to ever arise. Q: Do you have to use your real name when placing an order? A: If you use a fake name then choose something real like: "Jason Smith" Orders that have names like: "A.Z." Look suspicious and sometimes wont be delivered. Keep your order small enough to fit inside your regular mailbox. If not, you will receive a "For Pick Up" slip which will require you to go pick it up. If you don't have identification it wont be able to be picked up.

Billing

The charge that will appear on your credit card statement will be 420medicalbudshop.com

Shipping Problem

Please do not contact us for information on when your item will be shipped, you will receive a tracking number once your order has been shipped.

Cancelled Orders

If your order is canceled it is most likely due to the product being banned in your location or your credit card was declined. We will refund you immediately the refund process can take anywhere from a few hours to 2-3 business days depending on your bank.
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